Small business, customer loyalty…….there’s an app for that!
photo credit: schnaars Over the last few months, I’ve had quite a few people, mainly PR folks, reaching out to me as part of blogger outreach programmes for their clients. They’d like to tell me about...
View ArticleTo create a better customer experience and longer relationships in the mobile...
This is a guest post from Brian Carroll, CEO at Arantech that illustrates what the mobile telecoms companies could be doing to help improve customer retention and a mobile customers experience. Mobile...
View ArticleWhy mobile support is important for B2B companies
This is a guest post by Robert C. Johnson, CEO of TeamSupport. Let’s hop into the shoes of a business executive for a second. It’s 3AM and you’re fast asleep in bed, when suddenly your mobile phone...
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